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FAQs

Q: Where are you located?

A: We are located in Irving, Texas.

 

Q: Do you travel?

A: Yes we do! Email info@kx-media.com with the location that you have in mind for your event or occasion.

Q: What services do you provide?

A: We do graphic design, photography, videography, web design, and UX design.

 

Q: How do consultations work?

A: We do consultations free of charge. Please contact us in order to set up a time frame for the face to face visit.

 

Q: How can I make a payment?

A: Go to "Make A Payment" (any and all payments made on the website are secured through Square.)

People with a smart phone can download an app called "Cash App". Once you have made an account, add us at "info@kx-media.com" and make transfers for free.

We also accept cash transactions.

NO CHECKS WITHOUT PRE-APPROVAL.

 

Q: What is included in the price?

A: All video products include:

An online link to either our website or YouTube.

A physical DVD including a short 3-4 min recap (summary) video including additional unedited footage from the event.

 

All photo products include:

An online link to our website

A physical DVD including all edited pictures or USB drive.

Editing is included in the price of all products.

 

Q: When will my product be finished?

A: All products will be finished within ten (10) business days unless specified otherwise.

If you would like products to be finished within 24-48 hours, there is an express fee of $75.00.

For any other questions please contact us at info@kx-media.com or go our "CONTACT US" page.

 

Q: How much are your services?

A: Most rates are negotiable depending on specific needs. Contact us at info@kx-media.com for accurate pricing or click here to view our pricing.

Q: Are you able to take short-notice bookings for photography & video?

A: Yes, we do take short-notice bookings. Please be aware that there is an additional fee will be added to the booking & must be paid in full. Any bookings within three (3) days or less of the booking date will add the fee. 

 

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